If you are experiencing an outage Check the Status Board on A°¼Í¹ÊÓƵ Help:
Tech Support for the Austin °¼Í¹ÊÓƵ Community
For technology support issues and questions related to account access, devices, software, and network, please use our new A°¼Í¹ÊÓƵ Help tile in the .
If you are not able to access your portal account, please contact us via our A°¼Í¹ÊÓƵ Help Desk:
- Hours of Operation: A°¼Í¹ÊÓƵ Help Desk phone center hours are from 8 AM - 5 PM, Monday through Friday.
- Families: 512-414-7328
- Students: 512-414-4357
- Staff: 512-414-8324
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*from an Austin °¼Í¹ÊÓƵ phone dial ext. 48324